Complex Needs Clinic

Please click here to download the welcome pack for the complex needs clinic

Bower Place is a Psychology, Psychiatry, Family Therapy, Counselling and Research centre for the development of expertise and knowledge in relation to the management and treatment of child, adolescent, adult and family matters. We are primarily a teaching clinic where students work directly in the Bower Place Complex Needs Clinic, a service for complex, co-morbid, child, adolescent and adult mental health, disability and child protection matters. Bower Place works therapeutically with clients who have grown up with the care system, many whom are disadvantaged, cognitively challenged, or present with significant cultural, language or religious differentials. In recent years the Complex Needs Clinic has experienced an increase in referrals of refugees and others of diverse language, ethnic and religious backgrounds. We now work in English, Farsi, Dari, Arabic, Dinka and Russian, and soon in Mandarin.

Since 1986 we have developed the Bower Place Method which draws together theory and practice from a range of sources and incorporates our own original thinking. The Method provides a mutli-theoretcial model for working with system and problem complexity informed by family therapy theory, theories of development and change, neurobiology and an understanding of inequality. It incorporates the Bower Place Model (Robinson & Sanders, 2017, in pres), a comprehensive contemporaneous note system and protocols that translate the Model into practice. More specifically, the Method provides specialised service delivery and clinical practice protocols and processes, developed to address matters where there are co-occurring problems in the context of service delivery systems, including junior and secondary schools (Public, Independent and Catholic), regulatory and funding bodies. While our focus is on family as the context where many difficulties are generated in the past and maintained in the present, we also look to understand and incorporate the wider system and the endemic inequalities due to gender, race, advantage and ability which shape people’s lives and underpin difficulties with which they present.

Within the Complex Needs Clinic students work alongside our Senior Practitioners at a level of independence commensurate with their skill. Our programmes span vocational education to post graduate courses, including a two year family therapy course accredited with the Australian Association of Family Therapy. We offer training at Bower Place and at the request of agencies with both ourselves and guests as presenters.

Click here for more information on the services offered in the complex needs clinic

Fees & Opening Hours

Monday 10am-5pm

Tuesday 10am-7.30pm

Wednesday 10am-7.30pm

Thursday 10am-5pm

Friday 10am- 5pm

Complex Needs Clinic Fees & Charges

Funding Specified Areas Scheduled Fees
NDIS (Hourly Rate)   Psychologists Social Workers
Improved Daily Living $234.83 $193.99
Specialised Behavioural Intervention Support $234.83
Therapy Assistant Level 2 $86.79
Access Community, Social and Recreational Activity                                                          Level 3 Weekday/Daytime $60.04
Mentoring $61.16
Non-Specialised Support Coordination $98.06
Late Cancellation or No Show 90% of Scheduled Fees
Emails, Reports and Letters Scheduled Practitioner’s Hourly Rate
Others (e.g. Government Departments)   $250/Hour-Malcolm Robinson & Catherine Sanders
  $200/Hour-Other Practitioners
Emails, Reports and Letters $200/Page
Mental Health Care Plan/BUPA OSHC   Bulk Billed*
  Late cancellation or no show   $75
Self-Funded   $75*
  Late cancellation or no show   $75
*As a teaching clinic Bower Place Complex Needs Clinic is able to offer bulk-billed or low-fee services to clients who are not eligible for other funding sources.

Cancellation Fee

Cancellations with less than 24hrs business day notice will attract a charge of $75.


click here to make a booking or contact Bower Place at